Freshdesk

PROS:
  • long list of features
  • useful support
  • configurable

CONS:
  • a bit more expensive
  • not fully customizable

Freshdesk
Very good option for those who like intuitive product to further customization
9 Total Score
Good

Very good option for those who like intuitive product to further customization

Usability
9
Features
9
Service Level
8.5
Support&Education
9.5
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